Security.

Last reviewed: May 2026

CediHub holds deposits-data on behalf of regulated institutions. We treat security as core engineering work, not a checklist exercise. This page summarises our posture; institutional customers receive a longer questionnaire response on request.

Report a vulnerability

If you believe you have found a security issue, email security@cedihub.com. We respond within one business day. Please give us 90 days before public disclosure.

Encryption

Authentication & authorisation

Audit & observability

Infrastructure

Development practices

Sub-processors

CediHub uses a small, vetted set of sub-processors for telco settlement (MTN, Vodafone, AirtelTigo), identity (NIA / Ghana Card), email, SMS and cloud infrastructure. The current list is shared with contracting institutions and updated as needed.

Incident response

Material incidents affecting Customer data are notified to affected institutions within 24 hours of detection, with a written root-cause analysis within seven days.

Contact

CediHub · Accra, Ghana
security@cedihub.com